AGB
Table of Contents
I. Scope of Application
II. Conclusion of Contract
III. Right of Withdrawal
IV. Payment Terms
V. Contract Duration and Termination for Continuous Obligations
VI. Changes to the Terms and Conditions or Our Services
VII. Data Protection
VIII. Customer Service
IX. Consumer Arbitration Board
X. Online Dispute Resolution
XI. Applicable Law and Jurisdiction
XII. Fair Use Policy
I. Scope of Application
The following General Terms and Conditions (hereinafter referred to as
“GTC”) apply to all contracts concluded via our Internet presence between
you as our customer and us.
Sapere aude GmbH
Managing Directors: Christian Savelsberg, Lucas Calabro
Kaiser-Karl-Ring 39b
53111 Bonn
Tel.: +49 176 14837980
E-Mail: info@giftguru.app
Register court: Amtsgericht Bonn
Register number: HRB 28007
II. Conclusion of Contract
(1) The presentation and promotion of products on our Internet presence
does not yet constitute a binding offer to conclude a contract, but only an
invitation to submit such an offer (application).
(2) You can submit your offer via the online ordering option provided on
our Internet presence. The GTC become part of the contract when we
point out the GTC to you at the time of conclusion of the contract, give
you the opportunity to take note of their content and you agree to the
validity of the GTC.
(3) The conclusion of the contract via the online ordering option of our
Internet presence takes place in the following steps:
(a) You can select the products offered on our Internet presence and place
them in the electronic shopping cart. Before submitting the order, you can
view the contents of the shopping cart at any time. You can correct your
entries using the usual mouse and keyboard functions as well as the
"Back" function of your Internet browser before completing the ordering
process by clicking the "Buy" button. Any input errors can be recognized
by carefully reading the information displayed via your Internet browser
and by carefully checking the data you have entered. If necessary, you
can also use the magnification function ("magnifying glass function") of
your Internet browser for this purpose. You can also end the ordering
process at any time by closing the window of your Internet browser.
(b) By submitting an order via the online ordering option of our Internet
presence by clicking the 'Buy' button, you make a legally binding order for
the products in the shopping cart. By placing the order, you confirm that
you have taken note of the GTC and customer information of the shop and
declare your agreement by submitting the order.
(c) We will immediately confirm receipt of your order by e-mail. Your order
is listed again in this e-mail. You can print this out using the "Print"
function. This automatic confirmation of receipt only documents that your
order has been received by us; it does not constitute acceptance of your
application, unless we expressly declare acceptance of your application in
addition to confirming receipt.
(d) You are bound by the order for a period of 14 days after placing the
order; your possibly existing right to revoke your order remains unaffected
by this.
(e) The contract is only concluded when we have declared acceptance of
your application. This declaration is usually made with a separate e-mail
(order confirmation).
(4) In our e-mail for receipt or order confirmation or in a separate e-mail,
we will send you the contract text on a permanent data carrier, for
example as an e-mail or paper printout (contract confirmation). The
contract text consists of your order, our GTC and the order confirmation.
(5) The contract text is stored by us in compliance with data protection
regulations. Apart from the above-mentioned sending, it is accessible to
you as follows: The contract text is visible on our website.
(6) The contract is concluded in German language.
(7) As far as you have provided your e-mail address within the ordering
process or also within the scope of other inquiries, it is your responsibility
to ensure that the e-mail address you have provided exists, is correctly
indicated and that you can receive e-mails from us or from third parties
who have been commissioned by us to process your order under this e-
mail address. Automatic SPAM filters are to be configured or monitored
accordingly.
(8) You agree to an invoice transmitted electronically.
(9) All prices indicated on our Internet presence are total prices including
the statutory VAT and other price components plus shipping costs.
III. Right of Withdrawal
(1) According to § 312g para. 2 sentence 1 BGB, a consumer does not
have a right of withdrawal in the case of a distance contract if goods are
manufactured specifically for a customer or tailored to his personal needs.
The right of withdrawal expires prematurely if we have only begun to
execute the contract after you have given your express consent and at the
same time confirmed your knowledge that you lose your right of
withdrawal with the beginning of the fulfillment of the contract on our
part. We point out that we can make the conclusion of the contract
dependent on the aforementioned consent and confirmation.
IV. Payment Terms
We offer you the following payment methods:
(1) Payment processing via the payment service provider Stripe: The
individual payment methods offered via Stripe are communicated to the
customer in the seller's online shop. For the processing of payments,
Stripe may use further payment services, for which special payment
conditions may apply, which the customer may be separately informed
about. Further information about Stripe can be found on the Internet at
https://stripe.com/de.
We offer you the following options for payment processing via the
payment service provider Stripe Payments Europe Ltd., 1 Grand Canal
Street Lower, Grand Canal Dock, Dublin, Ireland (hereinafter referred to as
"Stripe"):
Stripe Direct Debit: If you choose this payment method, the payment
processing is done by debiting our claim for payment of the agreed price
by SEPA direct debit by Stripe. Our claim for payment of the agreed price
becomes due after the SEPA direct debit mandate has been issued, as
soon as the period for advance information for making the payment by
debit, so-called prenotification, has expired. This prenotification is a
notification from Stripe on our behalf to you, which announces a payment
debit by SEPA direct debit and should enable you to prepare for the debit
and to ensure coverage of your account at least in the amount of the
payment. The debit by Stripe only takes place after the SEPA direct debit
mandate has been issued, when the period for prenotification has expired.
In the event that a payment debit by SEPA direct debit is not possible
because the specified account is not sufficiently covered, an incorrect
bank connection has been specified or you object to the debit without
authorization, you have to bear the fees that arise from a chargeback by
the relevant credit institution in the event of a fault. The proof that no or
only a lesser damage has occurred as a result of the return debit remains
reserved for you.
Stripe Credit Card: If you choose this payment method, the invoice
amount is due immediately upon conclusion of the contract, unless we
have made a different agreement with you. As soon as the payment
instruction has been confirmed and you have legitimized yourself as the
credit card holder, the transaction is initiated and carried out by your
credit card company. Your credit card is charged in this process. Stripe
reserves the right to carry out a credit check and to reject this payment
method in the event of a negative credit check.
Stripe PayPal: For this payment method, we work with the following
company: PayPal (Europe) S.à r.l. et Cie, S.C.A., 22-24 Boulevard Royal,
2449 Luxembourg, Luxembourg, hereinafter referred to as "PayPal". Within
the payment processing, payment data is transmitted to the
aforementioned company or third parties commissioned by it, possibly
additional information is requested and processed on the pages of our
partner. We have no influence or access to this. The aforementioned
company is responsible for this data collection, processing, storage, and
deletion. Exact information can be found in the relevant documents, terms
and conditions, and privacy statements on the company's websites at
paypal.com. You pay directly with or via your chosen PayPal account. After
submitting your order and choosing this payment method, you will be
redirected to PayPal and release the order value there. As soon as our
PayPal account has been informed about your authorization, the further
processing of your order and the shipping - depending on the delivery
time indicated on the item - takes place. Your chosen PayPal account is
charged with the actual invoice amount immediately after the
authorization has been made, less any discounts, gift vouchers, etc.
V. Contract Duration and Termination in Continuous Obligation Contracts
(1) If we provide services within the framework of continuous obligation
contracts, you will find the information on the contract duration and
contract termination in the service description of our service. From this,
you can also take the respective termination modalities, especially notice
periods.
(2) In all cases, the right to extraordinary termination for important
reasons remains unaffected. An important reason exists if, taking into
account all the circumstances of the individual case and weighing the
interests of both parties, the continuation of the contractual relationship
until the agreed termination or until the expiry of a notice period cannot
be expected from the terminating party.
(3) The text form applies to termination. Therefore, termination can be
done, for example, by fax, email, or in writing.
VI. Changes to the Terms and Conditions or our Services
(1) We reserve the right to change our terms and conditions or our
services,
(a) if our terms and conditions or our services need to be adapted to the
applicable law, especially in the case of a changed legal situation,
developments in case law, or if we have to comply with a court or official
decision,
(b) if technical or procedural changes, which are without significant impact
for you, require a change to the terms and conditions or our services,
(c) if we offer new or additional services that need to be included in the
terms and conditions, and this does not bring any disadvantages for the
existing contractual relationship with you, or
(d) if the changes to our terms and conditions or our services are only
legally advantageous for you.
(2) Changes will be communicated to you in writing, by fax, or by email. If
you do not object to this change within six (6) weeks after receiving the
notification, the changes are considered accepted by you. You will be
separately informed about the right to object and the legal consequences
of silence.
(3) Your rights regarding the termination of the contractual relationship
with us remain unaffected.
VII. Privacy
Please refer to our privacy policy for information on the processing of
personal data.
VIII. Customer Service
For questions, complaints, or claims, you can reach us by email at
info@giftguru.app
IX. Consumer Arbitration Board
We are not willing and not obliged to participate in a dispute resolution
procedure before a consumer arbitration board.
X. Online Dispute Resolution
The EU Commission has set up an internet platform for online resolution of
disputes (OS platform) between entrepreneurs and consumers. The OS
platform can be reached at https://ec.europa.eu/consumers/odr/
XI. Applicable Law and Jurisdiction
(1) The law of the Federal Republic of Germany applies, excluding the UN
Sales Law. Statutory provisions limiting the choice of law and the
applicability of mandatory provisions, in particular those of the state in
which you have your habitual residence as a consumer, remain
unaffected.
(2) If you as a customer are a merchant, a legal entity under public law, or
a special fund under public law, the exclusive jurisdiction for all disputes
arising from contractual relationships between you and us is our place of
business. Otherwise, the applicable legal provisions apply to local and
international jurisdiction.
XII. Fair Use Policy
As part of our commitment to providing a high-quality, fast, and reliable
service, GiftGuru.App has a fair use policy in place despite unlimited
credits to prevent excessive use of our service. We expect each user to
use this tool in a reasonable and responsible manner. There are some
limits and restrictions that OpenAI, our partner company, prescribes, and
each user is obliged to follow these guidelines (see below). We assure that
our fair use policies allow genuine users to comfortably meet their daily
and monthly usage requirements, although they meet certain conditions
mentioned below. We also assure that the provision of our services for all
is fair and with the best possible user experience. This should always
mean that the quality of the service for each user is evenly and fairly.
Excessive use of the service by a user can affect the speed and quality of
use of other users. Thus, for a user who consumes more than 2.25 million
words per month, the text generation function is automatically
deactivated until the next billing cycle. We will of course inform you in
good time. By using this service, you commit to choosing a tariff that
matches your profession and company size. For very high usage, you
should upgrade to the next higher tariff or ask us for an individual tariff or
use our Business API. It is our intention to prevent automated and robotic
behavior and to ensure the safety of our service and that of our partners.
In addition, our AI engine restricts some types of use, such as the sharing
of login data for an unlimited account with others to make a financial gain,
and considers such activities as illegal activities. A place is intended for
one user only, and multiple users in a login account are not allowed.
Therefore, our system recognizes such behavior and automatically adjusts
certain parameters temporarily if abnormal, strong usage patterns occur
within a short period of time. If the system detects such activity, you may
notice a deterioration in the output quality. This usually resolves itself with
the renewal of your monthly cycle. In addition, your account may be
blocked or permanently deleted without notice in the event of unusually
high usage and illegal sharing of your account's login data with others. No
claims in this regard will be accepted and no refunds will be granted. By
using our service, you commit to us that any such claim/dispute raised by
you or your bank will be automatically rejected. Prohibited Uses You may
only use the Service for lawful purposes and in accordance with our terms.
You agree not to use our service: In a way that violates applicable national
or international laws or regulations. For the purpose of exploiting,
harming, or attempting to exploit or harm minors by exposing them to
inappropriate content or otherwise. To transmit or cause the sending of
advertising or promotional material, including "junk mail", "chain letters",
"spam" or similar solicitations. To impersonate or attempt to impersonate
the company, an employee of the company, another user, or any other
natural or legal person. In any way that violates the rights of others or to
be in any way unlawful, threatening, fraudulent, or harmful, or in
connection with an unlawful, illegal, fraudulent, or harmful purpose or
activity. To engage in any other behavior that restricts or hinders the use
of the Service or which, in our judgment, could harm the Company or
users of the Service or expose them to liability. Our AI service provider
"Open AI" does not allow the creation of sexual, religious, and political
content and therefore you are strictly prohibited from creating such
content. If you even accidentally attempt to create such content, our
system will display the error message "Unsafe Content" the first time,
which is to be understood as a final warning. If you try again to create
such content, your subscription will be terminated and you will be
excluded from further use of our services, and no refund will be made. In
addition, you agree not to do the following: 1. Use the Service in a way
that could disable, overburden, damage, or impair the Service or interfere
with any other party's use of the Service, including their ability to engage
in real-time activities through our Service. 2. Use robots, spiders, or other
automatic devices, processes, or means to access our Service, including
monitoring or copying material on our Service. 3. Use manual processes to
monitor or copy content from our Service or for any other unauthorized
purposes without our prior written consent. Use devices, software, or
routines that interfere with the proper functioning of the Service. 4.
Introduce viruses, trojan horses, worms, logic bombs, or other malicious or
technologically harmful material. 5. Attempt to gain unauthorized access
to parts of the Service, the server on which the Service is stored, or any
server, computer, or database connected to the Service, or to disrupt,
damage, or interrupt them.